Privacy policy
Last updated: 22 September 2026
1. Who We Are
The Harmonics Room – Venue Subscriptions is operated by Eternal Self, a New Zealand business.
We provide digital wellbeing experiences and venue subscription opportunities for retreat centres, wellness centres, spas and other approved businesses and organisations.
Our services include The Harmonics Room, which offers structured digital experiences combining harmonic tones, sound, visual imagery and guided attention.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about venue subscriptions, purchase our products or services, or otherwise interact with Eternal Self.
We are committed to handling personal information responsibly and in accordance with the New Zealand Privacy Act 2020 and other applicable privacy requirements.
For privacy enquiries, please contact:
Eternal Self
New Zealand
Email: hello@eternalself.co.nz
2. Information We May Collect
Depending on how you interact with us, we may collect information such as:
Your name and email address.
Your business name, venue name and contact details.
Information about your retreat centre, wellness centre, spa or organisation.
Information you provide through our contact forms and venue subscription enquiries.
Account registration and access information.
Information relating to purchases, subscriptions and venue subscription agreements.
Correspondence you send to us.
Responses and feedback you voluntarily provide through surveys.
Information about your interaction with our website and digital services, such as device, browser and website usage information, where collected by our technology providers.
Other information you choose to provide to us.
We aim to collect only information that is reasonably necessary for providing and improving our services.
3. How We Use Your Information
We may use your personal information to:
Respond to enquiries and communicate with you.
Assess and respond to venue subscription applications.
Provide access to The Harmonics Room and related digital services.
Establish and administer venue subscription agreements.
Manage accounts, purchases and subscriptions.
Provide technical assistance and customer support.
Communicate important service updates and changes.
Send marketing communications where permitted by law.
Improve our website, products and services.
Maintain the security and integrity of our digital platforms.
Comply with applicable legal and regulatory obligations.
We will not use your personal information for purposes unrelated to those for which it was collected unless permitted or required by law.
4. How We Store and Protect Your Information
We take reasonable steps to protect personal information against loss, unauthorised access, misuse, modification and disclosure.
Personal information may be stored using secure digital systems and third-party technology providers that support our website, customer communications, payments, subscriptions and digital services.
We take reasonable steps to ensure that personal information is handled securely by the service providers we use.
Although we take reasonable precautions to protect personal information, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
5. Sharing Your Information
We do not sell your personal information to third parties.
We may share personal information with trusted service providers where reasonably necessary to operate our business and deliver our services.
These providers may include:
Website hosting and digital platform providers.
Payment processing services.
Email and customer communication platforms.
Subscription and account management services.
Technical support and digital content delivery providers.
Professional advisers where necessary.
We may also disclose personal information where required or permitted by law.
Where service providers are located outside New Zealand, we will take reasonable steps to comply with applicable requirements under the New Zealand Privacy Act 2020.
6. Payments and Subscriptions
Where you purchase products, subscribe to services , payment information may be processed by third-party payment service providers.
We may receive information about your transaction, including your name, contact details, payment status, subscription information and purchase history.
Payment card information is handled by the relevant payment service provider in accordance with its own security and privacy practices.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, improve user experience and understand how visitors interact with our services.
Cookies may help us:
Maintain website functionality.
Support account access and user preferences.
Understand website traffic and performance.
Improve our website and digital services.
You can manage or disable cookies through your browser settings.
Disabling certain cookies may affect the functionality of some website features.
8. Marketing Communications
Where you have subscribed to our communications or where otherwise permitted by law, we may contact you with information about The Harmonics Room, venue subscription opportunities, new services, updates and related offerings.
You may unsubscribe from marketing emails at any time using the unsubscribe link provided in the communication or by contacting us directly.
Unsubscribing from marketing communications will not prevent us from sending essential information relating to your account, purchases, subscriptions or venue subscription arrangements.
9. Your Privacy Rights
Under the New Zealand Privacy Act 2020, you have the right to request access to personal information we hold about you and to request correction of that information.
You may also contact us to request that we update or delete personal information, subject to applicable legal and contractual requirements.
To make a privacy request, please contact:
Email: hello@eternalself.co.nz
We will respond to privacy requests in accordance with applicable legal requirements.
If you are dissatisfied with how we have handled your personal information, you may contact the Office of the Privacy Commissioner in New Zealand.
Website: www.privacy.org.nz
10. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business records and comply with applicable legal obligations.
When personal information is no longer required, we will take reasonable steps to securely delete it or otherwise dispose of it in accordance with applicable privacy requirements.
11. Third-Party Websites and Services
Our website and digital services may contain links to third-party websites, platforms or services.
These third parties operate independently and may have their own privacy policies and information-handling practices.
We encourage you to review the privacy policies of any third-party websites or services you access.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology or applicable legal requirements.
Any updated Privacy Policy will be published on this website with a revised last-updated date.
We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights or have concerns about how your personal information is handled, please contact:
Eternal Self
The Harmonics Room - Venue Subscriptions
New Zealand
Email: hello@eternalself.co.nze.